Affected services:

  • XMPP Chat and Presence

Instant Messenger not available to some clients in Europe

Opened on Monday 10th October 2016, last updated

Resolved — The issue was caused by faulty hardware in one of the data centers. The affected server has been removed from the cluster and all services are back to normal.

Posted by Admin

Investigating — We are currently aware of an issue with Instant Messanger which is not available to some European clients. Our engineers are investigating.

Posted by Admin